The Porter Group will provide refunds only in the case of faulty goods and only if a replacement can not be provided.

All refund requests must be made in writing via email info@eagleequipment.co.nz  Please state clearly why a refund is required.

Should any disputes arise, these must be sent in writing via email to info@eagleequipment.co.nz for consideration. Please ensure all details are included regarding the dispute.

In each case The Porter Group will endeavour to get back to you within seven working days.